Terms of Service

SayPeter ("we", "us", "our") provides a managed hosting service for Peter, an AI assistant powered through OpenAI ChatGPT/Codex. Each subscriber receives a dedicated virtual machine (VM) hosted in the European Union with Peter pre-installed and maintained.

The service includes VM provisioning, automated security updates, WhatsApp and Telegram connectivity, and a web dashboard for account management. Peter uses the ChatGPT/Codex account you connect; a paid ChatGPT plan (Plus or Pro) is required for regular use.

To use SayPeter, you must:

• Be at least 18 years of age.
• Have a valid payment method accepted by our payment processor (Stripe).
• Provide accurate and complete registration information.

Each account is for a single person and entitles you to one active subscription and one dedicated VM. You are responsible for:

• Maintaining the security of your account credentials.
• All activity that occurs under your account.
• Keeping your contact and payment information up to date.

You may not share, transfer, or sell your account to another person.

• The service costs €20 per month, invoiced monthly.
• All prices are in Euros (EUR) and include applicable taxes unless stated otherwise.
• Payment is processed by Stripe. By subscribing, you also agree to Stripe's Terms of Service.
• Your subscription renews automatically each month until cancelled.
• We may change pricing with at least 30 days' notice via email.

You may cancel your subscription at any time from your dashboard. Upon cancellation:

• Your service continues until the end of the current billing period.
• After the billing period ends, your VM and data are preserved for 30 days to allow data export.
• After the 30-day retention period, your VM is permanently destroyed.
• No refunds are issued for partial billing periods.

As a SayPeter user, you agree to:

• Not use the service for any illegal, harmful, or abusive purposes.
• Not attempt to circumvent security measures or access other users' VMs.
• Not use the service to send spam, harass others, or distribute malicious content.

You are solely responsible for the content you generate, store, or transmit through your VM.

Use of the service is subject to our Acceptable Use Policy, which forms part of these Terms.

Personal data you process

When you use Peter to process personal data — including personal data about your own customers, contacts, employees, or other third parties — you are the data controller for that data and SayPeter acts as your data processor. You are responsible for having a valid legal basis under applicable data protection law (including the GDPR) for that processing, and for giving any notices to, and obtaining any consents from, the people the data is about that the law requires.

You warrant that you are entitled to submit to the service, and to have Peter process, any personal data you provide, and you must not upload or instruct Peter to process personal data that you are not lawfully entitled to process, or special-category (sensitive) data without a valid legal condition for doing so.

Our processing of personal data on your behalf is governed by our Data Processing Agreement, which forms part of these Terms.

We commit to:

• Providing reasonable uptime for the service.
• Applying security updates and maintaining the infrastructure.
• Hosting all VMs within the European Union.
• Limiting our access to your VM to operational needs only (provisioning, security patching, deploys, incident response, abuse handling), and not browsing your conversations or business data outside those reasons. See the Privacy Policy for the full architecture and access disclosure.

To the maximum extent permitted by applicable law:

• Our total liability is limited to the fees paid in the 12 months preceding the claim.
• We are not liable for AI output accuracy, data loss after the retention period, third-party service interruptions, or indirect damages.

Indemnity. Because you decide what content and personal data you process through the service, you agree to indemnify SayPeter against third-party claims, regulatory fines, and reasonable costs arising from your breach of your responsibilities under Section 6 — including processing personal data without a valid legal basis or required consents, or submitting content or data you are not entitled to submit — to the extent permitted by applicable law.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

Peter relies on large language models operated by OpenAI under their published terms of service. Model availability, latency, and output quality are subject to the upstream provider; SayPeter makes no warranty regarding model behavior and passes through upstream changes as they become available.

Peter is an AI assistant. Its responses are generated by AI and may be inaccurate, incomplete, or unsuitable for your purpose; you are responsible for reviewing them before relying on or acting on them, particularly for decisions with legal, financial, or safety consequences.

You must not deploy or use Peter for any use that is prohibited under, or that would make Peter a “high-risk” AI system under, the EU AI Act, unless you ensure your own compliance with the obligations that fall on you for that use. See the Acceptable Use Policy for details.

We reserve the right to suspend or terminate your account if you violate these Terms, use the service for illegal activity, have unresolved payment failures, or pose a risk to our infrastructure. Where possible, we will provide notice before termination.

These terms are governed by the laws of the European Union and the applicable national law of [placeholder, member state to be determined based on company registration].

If you are a consumer resident in the EU, you benefit from mandatory consumer protection provisions of your country of residence.

We may update these Terms with at least 30 days' notice via email. Continued use after the effective date constitutes acceptance.

For questions about these terms:

Email: [email protected]