Terms of Service

SayPeter (“we”, “us”, “our”) provides a managed hosting service for Peter, an AI assistant. Each subscriber receives a dedicated, isolated environment hosted in the European Union with Peter pre-installed and maintained.

The service includes environment provisioning, automated security updates, Telegram connectivity, and a web dashboard for account management. On our standard plans the AI inference Peter needs is included: it runs on our own provider account, you need no AI subscription of your own, and each plan carries a monthly usage allowance. Your dashboard shows how much of that allowance you have used, as a percentage. Where usage exceeds the allowance, Peter will say so and offer a larger plan rather than charging you more without asking.

Some accounts are instead on a bring-your-own-account plan, under which Peter runs on an OpenAI ChatGPT/Codex or Anthropic Claude account that you connect. On those plans a paid plan with that provider is required for regular use, usage counts against your own quota rather than an allowance from us, and you may change or disconnect the connected account at any time from your dashboard.

To use SayPeter, you must:

• Be at least 18 years of age.
• Have a valid payment method accepted by our payment processor (Stripe).
• Provide accurate and complete registration information.

Each account is for a single person and entitles you to one active subscription and one dedicated environment. You are responsible for:

• Maintaining the security of your account credentials.
• All activity that occurs under your account.
• Keeping your contact and payment information up to date.

You may not share, transfer, or sell your account to another person.

• The service costs €20 per month, invoiced monthly.
• All prices are in Euros (EUR) and include applicable taxes unless stated otherwise.
• Payment is processed by Stripe. By subscribing, you also agree to Stripe's Terms of Service.
• Your subscription renews automatically each month until cancelled.
• We may change pricing with at least 30 days' notice via email.

You may cancel your subscription at any time from your dashboard. Upon cancellation:

• Your service continues until the end of the current billing period.
• After the billing period ends, your environment and data are preserved for 30 days to allow data export.
• After the 30-day retention period, your environment and its data are permanently deleted.
• No refunds are issued for partial billing periods.

As a SayPeter user, you agree to:

• Not use the service for any illegal, harmful, or abusive purposes.
• Not attempt to circumvent security measures or access other users' environments.
• Not use the service to send spam, harass others, or distribute malicious content.

You are solely responsible for the content you generate, store, or transmit through your environment.

Use of the service is subject to our Acceptable Use Policy, which forms part of these Terms.

Personal data you process

When you use Peter to process personal data — including personal data about your own customers, contacts, employees, or other third parties — you are the data controller for that data and SayPeter acts as your data processor. You are responsible for having a valid legal basis under applicable data protection law (including the GDPR) for that processing, and for giving any notices to, and obtaining any consents from, the people the data is about that the law requires.

You warrant that you are entitled to submit to the service, and to have Peter process, any personal data you provide, and you must not upload or instruct Peter to process personal data that you are not lawfully entitled to process, or special-category (sensitive) data without a valid legal condition for doing so.

Our processing of personal data on your behalf is governed by our Data Processing Agreement, which forms part of these Terms.

We commit to:

• Providing reasonable uptime for the service.
• Applying security updates and maintaining the infrastructure.
• Hosting all customer environments within the European Union.
• Limiting our access to your environment to operational needs only (provisioning, security patching, deploys, incident response, abuse handling), and not browsing your conversations or business data outside those reasons. See the Privacy Policy for the full architecture and access disclosure.

To the maximum extent permitted by applicable law:

• Our total liability is limited to the fees paid in the 12 months preceding the claim.
• We are not liable for AI output accuracy, data loss after the retention period, third-party service interruptions, or indirect damages.

Indemnity. Because you decide what content and personal data you process through the service, you agree to indemnify SayPeter against third-party claims, regulatory fines, and reasonable costs arising from your breach of your responsibilities under Section 6 — including processing personal data without a valid legal basis or required consents, or submitting content or data you are not entitled to submit — to the extent permitted by applicable law.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

Peter relies on large language models operated by a third party: OpenAI, under our own commercial agreement with them on our standard plans, or the provider whose account you connect if you are on a bring-your-own-account plan. Model availability, latency, and output quality are subject to that upstream provider; SayPeter makes no warranty regarding model behavior and passes through upstream changes as they become available.

Peter is an AI assistant. Its responses are generated by AI and may be inaccurate, incomplete, or unsuitable for your purpose; you are responsible for reviewing them before relying on or acting on them, particularly for decisions with legal, financial, or safety consequences.

You must not deploy or use Peter for any use that is prohibited under, or that would make Peter a “high-risk” AI system under, the EU AI Act, unless you ensure your own compliance with the obligations that fall on you for that use. See the Acceptable Use Policy for details.

We reserve the right to suspend or terminate your account if you violate these Terms, use the service for illegal activity, have unresolved payment failures, or pose a risk to our infrastructure. Where possible, we will provide notice before termination.

These terms are governed by the laws of the European Union and the applicable national law of [placeholder, member state to be determined based on company registration].

If you are a consumer resident in the EU, you benefit from mandatory consumer protection provisions of your country of residence.

We may update these Terms with at least 30 days' notice via email. Continued use after the effective date constitutes acceptance.

For questions about these terms:

Email: [email protected]